YOUR Home Page
Santa Ana Star Casino
Home
Entertainment
Gaming
Restaurants & Lounges
Star Rewards Club
Star 411 Blog
Featured Promotions
Contact Us
Contact Us
Directions to Casino
Contact Us Form
Hours of Operation
Your Say, Your Way
Banquet and Catering Form
Smoke & Gift Shop
Rail Runner Shuttle
Employment
Privacy Statement
Home
›
Contact Us
›
Your Say, Your Way
› survey beverage service
Beverage Service
Tell us how you felt about our Beverage Service.
First Name:
Last Name:
Email:
Players Card #:
What is the date of the visit you are rating?:
What was the time of day of YOUR visit?:
12am to 8 am
8am to 12 pm
12pm to 6pm
6pm to 12am
How long did it take for a Beverage Server to greet you once you sat down at YOUR game?:
Less than 15 minutes
15 - 25 minutes
25 - 35 minutes
35 - 45 minutes
45 minutes or more
Did YOUR server introduce him/herself by name?:
Yes
No
Was YOUR drink order available on the drink cart?:
Yes
No
Was YOUR special request available?:
Yes
No
How long did it take for YOUR special request to be served?:
15 minutes or less
15-25 minutes
25-35 minutes
35-45 minutes
45 minutes or more
What was YOUR special request?:
How often did YOUR beverage server circulate through YOUR gaming area for refills?:
Less than 15 minutes
15-25 minutes
25-35 minutes
35-45 minutes
45 minutes or more
Did you leave YOUR seat to go to the beverage station?:
Yes
No
Why did you leave YOUR seat to go to the Beverage Station?:
Beverage Server was not available
Beverage Server passed me
To get additional beverages
None of the above
Was there someone at the beverage station to help you?:
Yes
No
Was YOUR beverage server courteous and friendly?:
Yes
No
Was YOUR beverage server's appearance neat?:
Yes
No
Was the beverage cart clean and organized?:
Yes
No
Were the appropriate condiments available for you (napkins, straws, creamer, etc.)?:
Yes
No
Was there enough variety in the drink choices?:
Yes
No
What additional beverage selections would you like to see?:
Did you ask for anything additional?:
Yes
No
What was the special request?:
Was YOUR beverage server able to honor YOUR request?:
Yes
No
How long did it take to honor YOUR request?:
Less than 15 minutes
15-25 minutes
25-35 minutes
35-45 minutes
45 minutes or more
Did YOUR beverage server Thank You?:
Yes
No
How was YOUR overall experience with YOUR beverage server?:
Superior
Excellent
Good
Fair
Needs Work
Would you recommend Santa Ana Star Casino to YOUR Friends or Family?:
Yes
No
Do you remember the name of YOUR Beverage Server?:
Yes
No
What was the name of your Beverage Server?:
Additional Comments?:
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
Upcoming Events
Nid:
893
When Elmo Grows Up at the Santa Ana Star Center
Nid:
915
Win a Free Stuffed Turkey
Nid:
827
Silverbucks Mondays and Wednesdays
Nid:
853
$1 Taco Tuesdays
Nid:
846
Pasta and Pizza Tuesdays: $6.95 all you can eat
more
