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Your Say, Your Way
› survey slot attendant
Slot Attendants
Tell us how you felt about the Slot Attendants.
First Name:
Last Name:
Email:
Players Card #:
What is the date of the visit you are rating?:
Month
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Day
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What time was YOUR visit?:
12am-8am
8am-12pm
12pm-6pm
6pm-12am
Upon entering the Casino, how long did it take to find YOUR favorite game?:
Less than 5 minutes
5-10 minutes
10-15 minutes
15-20 minutes
20 minutes or more
Did you have difficulty finding YOUR favorite game?:
Yes
No
Did you seek assistance from one of our Slot Attendants?:
Yes
No
Please describe the Slot Attendant who assisted you:
Courteous
Friendly
Helpful
All of the above
Discourteous
Did not acknowledge me
If YOUR game was available, did the Slot Attendant personally escort you to YOUR requested game?:
Yes
No
Game was not available
Did you require any assistance while playing a game?:
Yes
No
What assistance did you need?:
Printer was out of paper
Card reader error
Game malfunction
Volume adjustment
Jackpot payout
Needed change
Did not understand how to play the game
Needed an ash tray
Other
Please describe the assistance you needed:
Did a Slot Attendant come to assist you?:
Yes
No
How long did it take for the Slot Attendant to assist you?:
Less than 5 minutes
5-10 minutes
10-15 minutes
15-20 minutes
more than 20 minutes
Was the Slot Attendant able to assist you?:
Yes
No
Did the Slot Attendant offer to answer any additional questions you had?:
Yes
No
If the Slot Attendant was not able to directly assist you, did he or she wait for additional help to arrive?:
Yes
No
Did the Slot Attendant make sure your card was inserted before you resumed play?:
Yes
No
What was your OVERALL impression of the Slot Attendant staff?:
Superior
Excellent
Good
Fair
Needs Work
Would you recommend Santa Ana Star Casino to YOUR friends or family?:
Yes
No
Additional Comments:
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
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