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Smoke & Gift Shop
Tell us how you felt about the Smoke & Gift Shop.
First Name:
Last Name:
Email:
Players Card #:
Upon entering the Smoke & Gift Shop how quickly were you greeted by a Clerk?:
Less than 30 seconds
30 seconds - 1 minute
2 minutes - 3 minutes
4 minutes - 5 minutes
I was not greeted
What was the name of the Clerk who assisted you?:
Brice
Cisco
Corina
Glenda
Janelle
Theresa
Other/Don't Remember
Did YOUR Smoke & Gift Shop appear clean and neat?:
Yes
No
What did you notice that could have improved the cleanliness of the Smoke & Gift Shop?:
Did you make a gift purchase?:
Yes
No
Did the Smoke & Gift Shop Clerk ask you if you had a Star Rewards Card?:
Yes
No
Did the Smoke & Gift Shop Clerk talk about the benefits of YOUR Star Rewards Players Card (even if you don't have one)?:
Yes
No
Was a gift bag offered/provided with your purchase?:
Yes
No
Why didn't you make a purchase?:
I was just browsing
I didn't find what I was looking for
Prices were too high
Line was too long
No one offered to assist me
Selection was limited
Other
Upon leaving, were you thanked for visiting the Smoke & Gift Shop?:
Yes
No
Did the Smoke & Gift Shop Clerk wish you "good luck?":
Yes
No
What was your overall impression of the Smoke & Gift Shop Staff?:
Superior
Excellent
Good
Fair
Needs Work
Would you recommend Santa Ana Star Casino Smoke & Gift Shop to YOUR friends or family?:
Yes
No
Additional Comments:
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
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