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› survey table games
Table Games
Tell us how you felt about the Table Games.
First Name:
Last Name:
Email:
Players Card #:
What is the date of the visit you are rating?:
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What time was YOUR visit?:
12am-8am
8am-12pm
12pm-6pm
6pm-12am
Which Table Game do you play most often?:
Blackjack
Texas Hold 'Em
Craps
Roulette
Pai Gow
Let It Ride
Poker
Other
Were you able to play?:
Yes
No
Which of the following is the PRIMARY reason why you were not able to play?:
Game I wanted was full
Minimum bet I wanted was full
Table was too crowded
Favorite dealer was busy
Did not like the dealer at the open table
Not enough tables were open
Other
What was the primary reason you were not able to play?:
Did you ask management to open up a table for you?:
Yes
No
Did YOUR dealer appear to be professionally dressed and put together?:
Yes
No
Was YOUR table presentable?:
Yes
No
Which best describes what the dealer did when you first approached the table?:
Smiled
Introduced him/herself by name
Greeted me by name
Asked if I had any questions
All of the Above
Stayed focused on other players
Did not acknowledge me
None of these things
What did the dealer do when you first approached the table?:
Did the dealer ask if you had a Star Rewards Players Card?:
Yes
No
If you didn't already have one, did the dealer ask if you were interested in getting one?:
Yes
No
I already had a Star Rewards Players Card
Did the dealer explain the benefits of the Star Rewards Players Card to you?:
Yes
No
Which of the following best describes the dealer while you were playing?:
Friendly
Outgoing
Courteous
Helpful
Attentive
All of the above
Distracted
Unfriendly
Discourteous
Indifferent
Which of the following best describes how you felt while you were playing?:
Welcomed
Comfortable
Frustrated
Intimidated
Confused
Did a Beverage Server come by the table while you were playing?:
Yes
No
When you were leaving the table, the dealer:
Thanked me for playing
Asked me to come again
Did both of these
Did neither of these
What was YOUR overall experience while playing a Table Game:
Superior
Excellent
Good
Fair
Needs Work
Would you recommend Santa Ana Star Casino Table Games to YOUR friends or family?:
Yes
No
Which Table Game do you play LEAST often?:
Blackjack
Craps
Roulette
Pai Gow
Let It Ride
4 Card Poker
3 Card Poker
Ultimate Texas Hold 'em
Additional Comments:
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
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