Account Assistance

How to Access Your Online Account

Please review the topics below if you are having trouble activating or accessing your online account.

New Account Users

To create your account you will need to supply:

  • Your account number
  • A unique password for your online account
  • Your birthdate and Postal Code to confirm your identity
  • Select a security question and answer 

Activate Account

Returning Account Users

If you have already activated your Star Rewards Club account online, please use the button below to log into your account. If you are having trouble logging in, please see Forgot Password or Lost Star Rewards Cards below.

Account Login

Forgot Password

You may use the link below to reset your password.

Reset Your Password

Lost Star Rewards Cards

We're sorry that you lost your card. Please stop by the Star Rewards Club during your next visit to get a new card. A valid photo ID is required.

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