Know Before You Go

Thank you for booking at Santa Ana Star Casino Hotel!

We look forward to your visit and wanted to share some information as you prepare for your stay. With the latest sanitation technology. enhanced safety precautions in place. and a dedicated team committed to your safety and well-being. our priority is the health and safety of our guests and Team Members. With this in mind you can expect to see a few changes:

  • Masks are optional for all guests.
  • Team Members will be required to wear a face mask while on property.
  • Upon entering, guests will be asked to complete a temperature scan.
  • Our CARE Team will focus on cleanliness and sanitization throughout the casino and hotel.
  • Hotel Housekeeping has an enhanced procedure for cleaning and sanitizing guest rooms after each stay. Housekeeping does not service stay over rooms, but will refresh amenities during each stay.
  • Starlight Bowling is open Saturday-Thursday Noon-8p. Reservations are recommended.
  • Our gaming floor will encourage social distancing with thousands of plexiglass shields, limited seating on Table Games, sanitizing machines, new carpet, new handwashing stations and the entire gaming floor will be non-smoking. (A designated smoking area has been added.)
  • Casino guests must have a valid ID from any state and be a minimum of 21 years of age. Minors accompanied by a parent or guardian are permitted to stay in the hotel and enter select venues, but may not enter the casino.
  • Our Gift Shops are open and offer souvenirs, sundries, tobacco and alcohol.
  • The Pool is open 9a-9p every day for hotel guests. No lifeguard on duty. Any guest under 18 must be accompanied by parental supervision at all times. Guests must be 21 or older to use either spa.
  • The Fitness Center is open 6a-12a every day for hotel guests.  
  • La Terraza Continental Breakfast, Cantina Rio and The Stage will remain closed until further notice.
  • Some services have been suspended, including Valet, Shuttles and Dry Cleaning.
  • Please see the Front Desk to access the Business Center, which will be sanitized after each use.
  • Lounge 54 is open for guests 21 years or older. See the Lounge 54 for updated hours. 
  • Juniper Steakhouse is open Thursday-Monday. Reservations are recommended and can be made by clicking here, by calling 505.771.7145 or visiting the Hotel Front Desk.
  • The Feast Buffet and Mesa Grille have been permanently closed and we are excited to bring you five new dining venues in the all-new Choices Food Court

View our Commitment to Safety protocol before your stay.