Account Deactivation Request

Please complete the form below to delete your account information from our system.

By submitting this form, you are requesting the removal of your email address, username, password and associated login credentials from our internal systems. Due to gaming regulations and jurisdictional requirements, the following will not be deleted: your Star Rewards account, play or transactional history and any information required to be retained by law or regulation. These items are securely stored and maintained by Santa Ana Star Casino Hotel in accordance with regulatory guidelines.

Account deletion requests will be processed within 14 business days. Please note: deleting your credentials may impact your ability to log into other connected services within the Santa Ana Star Casino Hotel network. You will receive confirmation once your deletion request has been completed.


*By clicking “Submit,” you are requesting for Santa Ana Star Casino Hotel to remove your email / username and password from the casino data systems. This may affect your login access to other systems within the Santa Ana Star Casino Hotel network. It may take up to 14 business days for your credentials to be removed. By gaming regulations, this does not remove your player account or play history.